No you wrong... He first of all should contact us (GMs) and only if we direct him to BBs so he contact them...
But of cause best way is to post it in here...
This is incorrect.
GMs only have very narrow tasks that they can perform.
Bugs should be posted here, not sent to a GM, and not sent to a BB unless it is truly 
urgent or has not been dealt with in quite some time (which does not mean 10 minutes).
NO ONE at this table ordered a rum & Coke 
 Charles: Penn has some good people 
 A CT? Really? 
 Any two will do 
 Any three for me 
 Any four will score 
 Any five are live