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Bugs, bugs, bugs > My New Team was Reset

My New Team was Reset

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This Post:
00
312544.1
Date: 11/26/2021 11:52:54
California Crows
III.12
Overall Posts Rated:
1212
Hello,

I created a new BB team on Wednesday 11/24 after playing this game years ago. I logged into my account today and my team was completely reset. I have 18 brand new players including no star players, my arena expansion wasn't in place and all player and staff acquisitions were cancelled as well.

Part of the problem is I have no idea why the manager name is hxdy. I chose my name to be Crowman I'm pretty sure. When I looked at the conference overview the other day, there was also two California Crow teams listed under the conference.

My economy and transfers page both show all of the actions I had done previously before the reset.

Thank you for your help

This Post:
00
312544.3 in reply to 312544.2
Date: 11/26/2021 13:48:08
California Crows
III.12
Overall Posts Rated:
1212
I didn't get your BB-mail

This Post:
33
312544.4 in reply to 312544.3
Date: 11/26/2021 16:35:25
TrenseRI
II.3
Overall Posts Rated:
35883588
Second Team:
ChiLeaders
There has been a problem with you sharing your team with another manager, which resulted in corrupted data for both of you. The only way forward was to give you both new teams and reset them. I know there has been some time and effort lost in the process so you both get one extra month of Supporter for free.

This Post:
22
312544.5 in reply to 312544.4
Date: 11/26/2021 17:09:57
California Crows
III.12
Overall Posts Rated:
1212
By sharing my team with another manager do you mean someone else was logging into my account to access my team? I've never given anyone my account info or used anyone else's account info. I just want to make sure no one thought I was cheating. Or by sharing do you mean two managers were accidently given the same team?

Thanks for the explanation and the free month of supporter. I don't mind resetting but I think the only difference between my "new" team and the team I had before is I don't have any star players so my team is starting out much weaker. Is there anyway to fix that?

Is it possible to reset the option to do the tutorial? I don't have the opportunity to make the money from completing that as well.

Last edited by Crowman92 at 11/26/2021 17:26:24

This Post:
22
312544.7 in reply to 312544.6
Date: 11/27/2021 11:07:22
California Crows
III.12
Overall Posts Rated:
1212
Perfect. Thank you for your help