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Bugs, bugs, bugs > [BUG]All Supporter custom contents got wiped overnight (Supporter subscription still valid)

[BUG]All Supporter custom contents got wiped overnight (Supporter subscription still valid)

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This Post:
00
332923.4 in reply to 332923.2
Date: 8/25/2026 9:56:20 AM
BC Eos
Kõrgliiga
Overall Posts Rated:
423423
Second Team:
Köplased
Is the bug of lost supporter benefits still persisting?

This Post:
00
332923.5 in reply to 332923.4
Date: 8/25/2026 10:10:11 AM
白鹅突击队
III.7
Overall Posts Rated:
2828
Yes, this bug is still ongoing. If you check my team page, you will see that all supporter‑only content is completely wiped and hasn't been restored. (69380)

This Post:
00
332923.7 in reply to 332923.6
Date: 8/25/2026 8:51:22 PM
马荷拉克俄霆雷
III.5
Overall Posts Rated:
22
Second Team:
三水馄饨铺
My supporter subscription still has half a year remaining, yet the quarterly fee was automatically deducted from my bank account. I am not sure whether this is part of the billing mechanism. Do I need to revoke the payment authorization for my account first in order to claim prediction rewards? Thank you for your attention and reply.

This Post:
22
332923.8 in reply to 332923.4
Date: 8/25/2026 9:11:12 PM
白鹅突击队
III.7
Overall Posts Rated:
2828
Hello, the issue has been resolved when I logged in today.
Could this bug was related to the difference between the two supporter payment options: auto‑renew subscription and one‑time purchase?
Thank you for your assistance. Wish you all the best!